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Shipping Policy

At ulyye.com, we strive to provide you with the best possible shopping experience, including efficient and reliable shipping services. Please review our shipping policy below:
1. Processing Time:
   - Orders are typically processed within 1-2 business days.
   - During peak seasons or sales, processing may take up to 3-5 business days.
2. Shipping Methods and Estimated Delivery Times:
   - Standard Shipping: 5-7 business days
   - Express Shipping: 2-3 business days
   - Overnight Shipping: Next business day (order by 2 PM EST)
3. International Shipping:
   - Available to select countries
   - Delivery times vary by destination (typically 7-21 business days)
   - Additional customs fees may apply
4. Order Tracking:
   - A tracking number will be emailed once your order ships
   - Track your order on our website using your order number and email
5. Address Accuracy:
   - Please ensure your shipping address is correct at checkout
   - We are not responsible for orders shipped to incorrect addresses provided by customers
6. Shipping Restrictions:
   - We do not ship to P.O. boxes
   - Some remote areas may have limited shipping options
7. Lost or Damaged Packages:
   - Please contact our customer service within 48 hours of the expected delivery date
   - We will work with the carrier to resolve any issues
8. Split Shipments:
   - Large orders or items from different warehouses may ship separately
   - You will not be charged extra for split shipments
9. Expedited Shipping Cut-off Times:
    - For same-day processing, place orders before 2 PM EST on business days
10. Holiday Shipping:
    - Special shipping schedules may apply during major holidays
    - We'll post notices about holiday shipping deadlines on our website
11. Eco-friendly Packaging:
    - We use recyclable and biodegradable packaging materials where possible
12. Local Pickup:
    - Available at our flagship store (see store address in Contact Us)
    - Select "Local Pickup" at checkout and bring your ID when collecting
For any questions or concerns about our shipping policy, please contact our customer service team.