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Refund policy

Ulyye  Return Policy

We want you to love what you wear. If you’re not completely satisfied with your purchase, we’re here to help.

Eligibility

  • Items must be returned within 30 days of the original purchase date.
  • Products must be in new, unworn condition with all tags attached and in original packaging.
  • Proof of purchase (order number or receipt) is required.

What We Accept

✅ Regular-priced items
✅ Sale items (excluding final sale)

What We Don’t Accept

❌ Final sale items (clearly marked)
❌ Used, washed, or damaged items
❌ Items without tags or in non-resalable condition

How to Return

  1. Visit our  email us at [email protected] to request a return label.
  2. Pack your item(s) securely and include the packing slip.
  3. Attach the prepaid return label (for exchanges or store credit) or use your own carrier (if requesting a refund to original payment method, return shipping costs may be deducted).

Refunds 

  • Refunds: Processed within 5–7 business days after we receive your return. The amount will be credited to your original payment method.

Need Help?

Contact our Customer Care team at [email protected] .

At Ulyye, we believe in effortless style — and that includes a simple, stress-free return experience.